Call Centre Solutions and Services

Lance Alexander Communcation has deployed some of the largest and critical services call centres in East Africa

DESIGN 
We will deisgn and consult for all your contact centre requirements

DEPLOY
We will source and deploy all your call centre resources

MANAGE
A talented TEAM to manage your call centre services

Never Miss that call

Lance Alexander has been installing and managing Contact Centres across the East African region for a while now and have gained a wealth of experience that we can pass on to you.

Lance Alexander has been installing and managing Contact Centres across the East African region for a while now and have gained a wealth of experience that we can pass on to you. Our Solution is based on SIP and have been deployed in various critical installation in Kenya Uganda, Tanzania and Somalia


We do provide complete support for existing contact centre and help the client intergrate to CRM Systems that the client may have

We also offer hosted Contact Centre services where the client need not have any installations at their premises. We provide the Systems and the Staff required to run the service in our Multilingual (English, French, Somali, Swahili, Amharic and Arabic) Call Centre. We will provide you with all the systems required to conduct outbound call services to any country in the world. We will even help you with the data management generated by the service. Contact us for more information

Call Centre Solutions and Services

Having deplayed and supported critical services call centre solutions, we pride our selves in the speedy solution and support services that we provide our clients.

Hosted Call Centres

Lance Alexander understands the challenges involved in deploying and managing a call centre. We offers an end to end solution that includes staffing, infrastracture, data services and telephony systems so that you dont have to worry about the technology. Learn more...

Data Collection Services

Our multilingual (English, Kiswahili, Luganda, Amharic, Somali, French, Lingala, Kinyarwanda Kirundi and Dinka) call centre services will deliver all your data collection requirements across the greater East Africa. Learn more...

Call Centre Deployment Services

Lance Alexander has been installing and managing Call Centres across the East African region for more than seven year and have gained a wealth of experience that we can pass on to you. Learn more...

Consulting and Training

From our wealth of experience in deploying and managing call centres, we provide reliable solutions for your call centre requirements by integrating your various business processes through a connected IT, HR and telecom systems. Learn more...

Creative Team

We are a team of passionate people whose goal is to improve everyone's life through disruptive products

Realize Your ideas

Our messaging platform offering IVR, SMS and Voice broadcast service ensures that your message gets home

Launch Your communication project with us 

Our highly experienced team of Engineers and Business consultants will help and guide you to the right solution for the job

Contact Us

For more information please fill in the form bellow and a represetative will get back to you immediately.

Our Partners

+254 730 870000
+254 715 927315
2nd Floor, Karen Plains Arcade, Karen, Nairobi Kenya

Contacts

Email: info@lance-alexander.net                        
Phone: +254 730 870000                        
Phone: + 254 710927315

Address

2nd Floor, Karen Plains Arcade, Karen, Nairobi Kenya 

Copyright (c) 2019 Lance Alexander Communication LTD